Terms & Conditions

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmation and reminder messages to patients and website visitors who have booked or requested an appointment with Advanced Center for Pain and Rehab, S.C. through our website, scheduling tools, contact forms, or other approved opt-in methods.

Opt-in may be collected through web forms, scheduling forms, or direct communication where the user explicitly agrees to receive SMS notifications. Messages may include scheduling confirmations, appointment reminders, rescheduling updates, customer support communications, and important service-related updates.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status by SMS. Following this confirmation, you will no longer receive SMS messages from us unless you re-opt in.

3. Support Information

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to painrehabcenter@aol.com or call 217-787-8200 during business hours.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage, appointment schedule, and communication with our office. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy at:
https://www.advancedcenterforpain.com/privacy-policy

We comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the "Site") is owned and operated by Advanced Center for Pain and Rehab, S.C. ("Company," "we," "us," or "our"). By using the Site, you agree to be bound by these Terms & Conditions and to use the Site in accordance with these Terms & Conditions, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to services available through the Site or from Advanced Center for Pain and Rehab, S.C.

Accessing the Site in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms & Conditions.

We reserve the right to change these Terms & Conditions or to impose new conditions on the use of the Site from time to time. When we do, we will post the revised Terms & Conditions on this website. By continuing to use the Site after we post changes, you accept the Terms & Conditions as modified.

Website Information and Medical Disclaimer

The content on this Site is provided for general informational and educational purposes only. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Nothing on this Site should be taken as medical advice or a substitute for professional evaluation by a licensed healthcare provider. Use of this Site does not create a provider-patient relationship between you and Advanced Center for Pain and Rehab, S.C. or any of its providers.

If you are experiencing a medical emergency, call 911 or seek emergency medical care immediately.

Appointment requests, contact forms, online scheduling tools, and messages submitted through the Site do not guarantee an appointment, treatment, diagnosis, insurance coverage, or a specific outcome. A provider must evaluate your condition before recommending care.

Intellectual Property Rights

Our Limited License to You

This Site and all materials available on the Site are the property of Advanced Center for Pain and Rehab, S.C. and/or our affiliates, licensors, or content providers and are protected by copyright, trademark, and other intellectual property laws. The Site is provided for your personal, non-commercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

User Submissions

By submitting non-confidential information through the Site, such as general questions, feedback, reviews, testimonials, or contact form submissions, you represent that you have the right to submit that information.

Please do not submit sensitive medical information through general website forms unless the form specifically requests it and you are comfortable doing so. The website is not intended for emergency communication.

If you submit a testimonial, review, photo, video, or other content for public use, you represent that you own the content or have obtained the necessary permissions and you grant Advanced Center for Pain and Rehab, S.C. permission to use that content as allowed by applicable law and any separate authorization or consent you provide.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to third-party sites does not imply an endorsement or sponsorship of those sites or the information, products, or services offered on or through those sites.

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, we disclaim warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree to indemnify and hold harmless Advanced Center for Pain and Rehab, S.C., its affiliates, and their respective officers, directors, agents, providers, employees, and representatives from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your misuse of the Site, violation of these Terms & Conditions, or violation of applicable law.

Online Payments and Third-Party Services

Certain sections of the Site may allow you to schedule appointments, make payments, complete forms, access third-party tools, or interact with third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, security, or practices of third-party services, websites, or platforms.

If you use a third-party link, scheduling tool, payment processor, review platform, social media platform, or embedded service through the Site, information obtained during your visit may be collected by both the third party and us, depending on the service used.

Your participation in any dealings with third-party vendors is solely between you and the third party. Advanced Center for Pain and Rehab, S.C. shall not be responsible for any loss or damage incurred as a result of such dealings.

Registration & Passwords

To access certain features of the Site or connected platforms, you may be required to register, create an account, or use login credentials. You agree to provide accurate, current, and complete information during any registration process.

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

If you suspect unauthorized use of your account, notify us immediately at painrehabcenter@aol.com. We are not liable for any loss or damage arising from your failure to comply with this obligation.

Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms & Conditions or engaged in conduct that we deem inappropriate, unlawful, harmful, or inconsistent with the intended use of the Site.

Upon termination, you must cease all use of the Site and any content obtained from it.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Illinois. Any dispute arising under these Terms shall be resolved in the appropriate jurisdiction in Illinois, unless otherwise required by applicable law.

Changes to Terms & Conditions

We may update these Terms & Conditions from time to time. The latest version will always be available on our website with the effective date.

Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

By using our website and services, you consent to these Terms & Conditions.